03.
Case – Single point of contact integration disruptive technology

Single point of contact integration disruptive technology
Integration proposal delivered and agreed by stakeholders and partners, working software (frontend and backend) on the SaaS platform, adoption of ideas and disruptions, prioritization efforts and overview leading to improved value for users, Opportunity Solution Tree creation leading to small tangible solution proposals to test assumptions via quick prototyping and user feedback.
Methods used:
Stakeholder management, Customer centricity, MVP, Scrum, Agile, kanban, User stories, Prioritization frameworks (Kano, MoSCoW, Weighted scoring, impact/effort matrix), UX journey mapping, Design thinking, Opportunity Solution Tree (Torres), Value network thinking, Jobs-to-be-Done, Lean, Requirements engineering, Disruptive Innovation (Christensen), OKR
